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FAQs

Thinking of joining Device Tracker Plus? Here are answers to the most popular questions from our new members.

For help with all aspects of Device Tracker Plus, visit the Help section.

How many devices can I install the app on?

Up to 5 from just one account!

How accurate is the tracking?

You'll usually be able to see the location of any registered device to within 10 feet (although it does depend on your handset, your network connection and where you are).

Can I track my kids?

Yes, if you want to know where your kids are, to keep them safe, you can track them. Just add the Device Tracker App to their device.

How long is the contract?

There's no contract so you can cancel at any time.

Can I use this service to track a device without the owners consent?

No. If you don't own the device you want to track, you should the permission of the device owner before you install the Device Tracker Plus app.

If I've already lost the device, can I still track it using Device Tracker Plus?

Unfortunately not, Device Tracker Plus must be installed on your device before it is lost.